Vacuum intermittently cuts out when moving the wand or rotating the floor head
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Remove the battery pack before inspecting electrical connections.
Steps to locate intermittent fault:
- 1. Wiggle test: With the vacuum running (battery refitted), gently flex the wand and rotate the floor head. If the unit cuts out, the fault is likely in the wand or head wiring.
- 2. Inspect contacts: Check all electrical contacts at the wand and head for looseness or corrosion. Clean and reseat.
- 3. Try a different wand or head: If available, swap components to identify which part causes the cut-out.
Replace the faulty wand or motorized head. Internal harness repairs are possible but usually not cost-effective compared to replacing the assembly.
Repair Difficulty
Required Part
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