Hoover Candy Thermal or Overcurrent Protection Cycling

Vacuum runs but then suddenly stops and all LEDs go dark, then comes back after a short rest

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Possible Causes

Overheating battery pack, Motor drawing excessive current, Blocked filters, Using turbo mode continuously on thick carpets

How to Fix / Troubleshooting

Safety first: Remove the battery pack and allow the unit to cool fully before further use.

Steps to prevent repeated shutdowns:

  • 1. Clean filters and airflow path: Ensure all filters and airways are clear to reduce load.
  • 2. Reduce power setting: Use a lower power mode on thick carpets or for extended cleaning sessions.
  • 3. Check battery temperature: If the battery feels hot, allow longer cooling periods between uses. Replace the battery if it overheats quickly.

If protection trips continue frequently, have the motor and battery tested by a Hoover Candy service center.

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Repair Difficulty

Easy 2/5

Required Part

Hoover Candy Lithium Battery Pack
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