Hoover Candy
Thermal or Overcurrent Protection Cycling
Vacuum runs but then suddenly stops and all LEDs go dark, then comes back after a short rest
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Possible Causes
Overheating battery pack, Motor drawing excessive current, Blocked filters, Using turbo mode continuously on thick carpets
How to Fix / Troubleshooting
Safety first: Remove the battery pack and allow the unit to cool fully before further use.
Steps to prevent repeated shutdowns:
- 1. Clean filters and airflow path: Ensure all filters and airways are clear to reduce load.
- 2. Reduce power setting: Use a lower power mode on thick carpets or for extended cleaning sessions.
- 3. Check battery temperature: If the battery feels hot, allow longer cooling periods between uses. Replace the battery if it overheats quickly.
If protection trips continue frequently, have the motor and battery tested by a Hoover Candy service center.
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Repair Difficulty
Easy
2/5
Required Part
Hoover Candy Lithium Battery Pack
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