Hoover Candy Orientation-Sensitive Connection or Sensor Issue

Vacuum shuts off when tilted to certain angles (e.g., when cleaning high areas)

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose internal connector, Strained wiring harness, Faulty tilt or roll sensor (on some models), Poor contact between battery and terminals

How to Fix / Troubleshooting

Safety first: Remove the battery pack before opening the housing.

Steps to diagnose angle-related shutoff:

  • 1. Re-seat battery: Remove and firmly reinsert the battery to ensure solid contact.
  • 2. Wiggle test: With the vacuum running, gently tilt and rotate it while observing for cut-outs. Note which movement causes the issue.
  • 3. Inspect internal wiring (advanced): If comfortable, open the housing and check for loose connectors or wires that may be pulling tight when the unit is tilted.

Persistent angle-related shutoff usually requires repair of the internal wiring harness or replacement of the main PCB, best handled by a technician.

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Repair Difficulty

Hard 4/5

Required Part

Internal Wiring Harness
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