Err 14
iRobot
Wireless Communication / Bluetooth Module Error
Vacuum displays “Err 14”; unit may not respond to app commands or fails to pair.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Bluetooth module failure, Firmware communication bug, RF interference, Damaged antenna trace on PCB
How to Fix / Troubleshooting
Safety first: Wireless issues are low‑risk, but always power OFF the vacuum before opening any covers.
- Restart both devices: Turn the vacuum OFF and back ON. Restart your phone or tablet and reopen the iRobot app.
- Forget and re‑pair: In your phone’s Bluetooth settings, forget the vacuum, then re‑pair through the iRobot app following on‑screen instructions.
- Reduce interference: Move away from Wi‑Fi routers, microwaves, and other 2.4 GHz devices while pairing.
- Update firmware and app: Ensure both the iRobot app and vacuum firmware are up to date.
- Service PCB: If Err 14 persists and the vacuum cannot be discovered by any device, the Bluetooth module or antenna on the main PCB may be damaged and require board replacement.
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Repair Difficulty
Hard
4/5
Required Part
Main Control PCB (Bluetooth Module)
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