iRobot
Cloud / App Control Communication Issue
Vacuum does not respond to app scheduling or remote start commands, but cleans normally when started manually.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Wi‑Fi configuration problem, Outdated firmware, Disabled remote control setting, Faulty Wi‑Fi/Bluetooth module
How to Fix / Troubleshooting
Safety first: Network troubleshooting is low‑risk; no special electrical precautions beyond normal use are required.
- Check app settings: Ensure remote start and scheduling are enabled in the iRobot app for your cordless vacuum model.
- Verify connectivity: Confirm the vacuum appears online in the app and is within Bluetooth/Wi‑Fi range.
- Re‑pair device: Remove the vacuum from the app, then add it again following the pairing instructions.
- Update firmware and app: Install any available updates for both the vacuum and the iRobot app.
- Service wireless module: If the vacuum cannot maintain a connection or never appears online, the internal wireless module on the PCB may be faulty and require replacement.
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Repair Difficulty
Medium
3/5
Required Part
Main Control PCB (Wireless Module)
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