Jimmy
Battery Physical Damage / Safety Hazard
Handheld unit or battery shows signs of swelling, cracks, or leakage
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Impact damage from dropping, Overheating of battery pack, Manufacturing defect, Exposure to high temperatures
How to Fix / Troubleshooting
Safety first: Do not use or charge a damaged or swollen lithium battery. Risk of fire or explosion.
- Step 1 – Power down: Remove the battery from the vacuum if it is safe to do so. Do not press on swollen areas.
- Step 2 – Isolate battery: Place the battery on a non-flammable surface away from flammable materials.
- Step 3 – Do not puncture: Never open, puncture, or attempt to repair a damaged battery pack.
- Step 4 – Contact service: Arrange for proper disposal and replacement through Jimmy support or a certified e-waste facility.
- Step 5 – Replace battery: Use only a genuine Jimmy lithium battery pack as a replacement.
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Repair Difficulty
Professional Required
5/5
Required Part
Jimmy Lithium Battery Pack
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