Wall mount or charging dock feels loose or unstable on the wall.

Safety first: Remove the vacuum and charger from the dock before working on the mount.

• Inspect mounting hardware: Check that the screws are tight and the correct wall plugs are used for your wall type (drywall, brick, etc.).
• Reinstall with proper anchors: If the dock is loose, remove it and reinstall using suitable anchors rated for the weight of the vacuum and dock.
• Check dock housing: Inspect the plastic dock for cracks around the screw holes. Replace the dock if damaged.
• Verify alignment: Ensure the dock is level so the vacuum seats correctly and charging contacts align.