Vacuum leaves lines of debris on carpet and does not pick up well at the edges of the nozzle

Safety first: Remove the battery and detach the floor nozzle.

• Clean nozzle: Remove the brush roll and clean the suction channel and base plate thoroughly.
• Inspect bristles: If the bristles are worn down or uneven, replace the brush roll.
• Check nozzle base: Ensure the base plate is not warped or cracked, which can prevent proper floor contact.
• Use correct mode: Select the appropriate power mode and brush setting for carpets or hard floors as recommended by Medion.