Vacuum will not stand securely in the charging dock or does not make reliable charging contact

Safety first: Unplug the charging dock from the mains before adjusting or cleaning it.

• Inspect contacts: Check the metal contacts on the dock and vacuum for bending or contamination. Clean with a dry cloth.
• Check mounting: Ensure the wall mount is level and firmly attached. A tilted dock can prevent proper contact.
• Adjust alignment: Gently bend misaligned contacts back into position using non-metallic tools if possible.
• Replace worn parts: If the handle latch or dock housing is cracked or worn, replace the affected component.