Vacuum leaves marks or scratches on delicate floors

Safety first: Remove the battery and detach the floorhead.

• 1. Inspect wheels and underside: Look for embedded stones, grit, or sharp objects in the wheels or brush area.
• 2. Clean thoroughly: Remove all debris and wipe the underside with a soft cloth.
• 3. Check soft strips: Ensure felt or rubber strips are intact. If missing or worn, replace the floorhead.
• 4. Use appropriate accessory: For delicate floors, use a Miele soft parquet or hard floor brush designed for your cordless model.