Morphy Richards
Mechanical Brush Drive Failure
Brush bar does not spin but suction is normal, no error code shown
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken drive belt in floorhead (belt-driven models), Stripped gear in direct-drive brush motor, Worn brush bar end caps, Disconnected brush motor wiring
How to Fix / Troubleshooting
Safety first: Remove the battery and detach the floorhead.
- Remove brush bar: Take out the brush bar and inspect the drive end. On belt models, check if the belt is broken or loose.
- Replace belt or brush bar: If the belt is broken, replace it with the correct Morphy Richards belt. If the drive end of the brush bar is stripped, replace the brush bar.
- Check motor spindle: Rotate the small motor spindle by hand. If it is seized, the brush motor is faulty and the floorhead assembly should be replaced.
- Inspect wiring: Look for loose or broken wires at the neck of the floorhead. If damaged, replace the floorhead assembly.
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Repair Difficulty
Medium
3/5
Required Part
Brush Bar / Drive Belt
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