Cordless vacuum runs for only a few minutes on a full charge, then stops with no code

Safety first: Remove the battery before inspection. Do not use swollen or damaged packs.

• Confirm full charge: Ensure the battery is charged until the charger indicates full.
• Time the runtime: Run the vacuum continuously on standard mode and measure the runtime. Compare with the specification in the user manual.
• Reduce load: Clean filters and clear blockages to ensure the vacuum is not drawing extra current.
• Replace battery: If runtime remains significantly below specification despite a clean machine, the battery pack has lost capacity and should be replaced with a genuine Morphy Richards battery.