E14
Morphy Richards
Brush Motor Overtemperature / Thermal Cut-Out
Cordless vacuum shows E14 and the LED on the motorised floorhead flashes, brush stops intermittently
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Possible Causes
Continuous use on thick carpets causing high load, Hair build-up in brush bar bearings, Failing brush motor in floorhead, Blocked air channels in floorhead
How to Fix / Troubleshooting
Safety first: Remove the battery and disconnect the floorhead before working on it.
- Allow to cool: Let the floorhead cool for at least 20–30 minutes before further use.
- Clean brush bar thoroughly: Remove the brush bar and clear all hair and fibres from the bristles and end caps. Ensure the bar spins freely.
- Inspect air channels: Check the underside of the floorhead for blockages in the suction channel and around the brush motor housing.
- Use appropriate power setting: On very thick carpets, use a lower power setting or reduce pressure on the head to avoid overloading the brush motor.
- Replace floorhead if needed: If E14 recurs quickly even after cleaning and cooling, the brush motor's thermal protection may be tripping due to internal failure. Replace the motorised floorhead assembly.
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Repair Difficulty
Easy
2/5
Required Part
Motorised Floorhead Assembly
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