E15
Morphy Richards Trigger Switch / User Interface Fault

Cordless vacuum displays E15 and there is no response from the trigger, even with a charged battery

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed trigger microswitch, Broken trigger lever, Disconnected trigger wiring harness, Faulty user interface PCB (for models with soft-touch buttons)

How to Fix / Troubleshooting

Safety first: Remove the battery before inspecting the trigger area.

  • Check trigger movement: Squeeze the trigger and feel for a distinct click. If it feels loose, jammed, or does not click, the mechanical trigger or microswitch may be broken.
  • Inspect for debris: Look around the trigger for dirt or foreign objects that may be preventing full travel. Gently remove any debris.
  • Try different modes: On models with separate power buttons, try toggling between modes to see if any response occurs.
  • Internal repair: Accessing and replacing the trigger switch or UI PCB requires opening the handheld body, which can damage seals and void warranty. If E15 persists, arrange professional service or replace the main handheld body.
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Repair Difficulty

Hard 4/5

Required Part

Trigger Switch Assembly
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