E16
Morphy Richards
Docking / Parking Sensor Error (for self-standing or auto-dock models)
Cordless vacuum shows E16 and emits a beeping tone when trying to start
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Vacuum not correctly seated on docking contacts, Misaligned docking sensor in handle, Dirty or obstructed docking sensor window, Faulty docking sensor PCB
How to Fix / Troubleshooting
Safety first: Unplug the dock before cleaning sensors or contacts.
- Reseat on dock: Remove the vacuum from the dock and place it back firmly, ensuring it clicks into place and the contacts align.
- Clean sensor areas: Wipe any visible sensor windows or alignment marks on the dock and vacuum with a soft, dry cloth.
- Check for obstructions: Ensure no accessories or cables are preventing the vacuum from sitting fully on the dock.
- Bypass dock (if possible): Try starting the vacuum off the dock. If it runs normally, the issue is with the dock or docking sensor. Replace the docking station if the error only appears when docked.
- Persistent E16: If the vacuum will not start on or off the dock and E16 remains, the docking sensor circuit in the handle may be faulty and require PCB replacement.
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Repair Difficulty
Medium
3/5
Required Part
Charging Dock and Docking Sensor Assembly
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