Error 0019
Neato
Mode Switch or Control Button Failure
Vacuum will not switch between power modes; stuck in low or high mode
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Defective mode button, Damaged button flex cable, Firmware glitch, Contaminated button contacts
How to Fix / Troubleshooting
Safety: Disconnect from charger before opening the control panel.
- Step 1 – Power cycle: Turn the vacuum off and back on. Try changing modes again.
- Step 2 – Clean around buttons: Use a dry cloth to clean around the mode button. Avoid liquids that can seep inside.
- Step 3 – Open control panel: Remove screws securing the top cover to access the button PCB or flex membrane. Inspect for cracks, corrosion, or contamination.
- Step 4 – Test button: Use a multimeter to check continuity across the button contacts when pressed. If no change, replace the button PCB or flex assembly.
- Step 5 – Firmware reset: If hardware is fine, perform a factory reset to clear any software lockup affecting mode control.
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Repair Difficulty
Medium
3/5
Required Part
Control Button PCB
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