Vacuum emits a burning smell during use

Safety: Immediately turn off the vacuum, disconnect from charger, and allow it to cool. Do not continue using a unit that smells like burning plastic or insulation.

• Step 1 – Inspect brush head: Remove the motorized head and check for jams or melted plastic around the brushroll. Clear any obstructions.
• Step 2 – Smell test: Smell near the brush head and main body separately to identify the source. If the smell is strongest at the main body, suspect the main motor.
• Step 3 – Open housing: Once cool, open the body and inspect the motor area for discoloration, melted insulation, or burnt wiring. If present, replace the motor assembly.
• Step 4 – Replace damaged parts: Any melted brush head components or accessories should be replaced, not repaired.
• Step 5 – Do not ignore: Persistent burning smell is a fire risk. If you cannot identify and correct the cause, discontinue use and seek professional service.