Neato Brushroll or Floor Head Performance Degradation

Vacuum leaves lines of debris on carpet or hard floor instead of picking everything up

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Possible Causes

Worn brush bristles, Clogged suction channel in floor head, Incorrect floor height setting, Air leak at floor head gasket

How to Fix / Troubleshooting

Safety: Power off and disconnect from charger.

  • Step 1 – Clean brushroll: Remove the floor head and brushroll. Clear all hair and fibers from the bristles and end caps.
  • Step 2 – Inspect bristles: Check if bristles are worn down, uneven, or missing. If they no longer contact the floor effectively, replace the brushroll.
  • Step 3 – Clear suction channel: Look inside the head's suction path for blockages. Remove any packed dust or debris.
  • Step 4 – Check seals: Inspect the rubber strip or gasket along the front and rear of the head. Replace the head if the gasket is torn or missing, as this reduces pickup efficiency.
  • Step 5 – Adjust technique: Move the vacuum more slowly over debris-heavy areas and overlap passes to improve pickup.
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Repair Difficulty

Very Easy 1/5

Required Part

Floor Brushroll
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