Vacuum produces static shocks or visible sparks at the floor head on certain carpets

Safety: Small static shocks are usually not dangerous but can be uncomfortable. If you see large sparks or smell burning, stop use immediately.

• Step 1 – Increase humidity: Use a humidifier in very dry environments to reduce static buildup.
• Step 2 – Clean plastics: Wipe the exterior plastic surfaces and floor head with a slightly damp cloth (vacuum unplugged) and dry thoroughly.
• Step 3 – Footwear and contact: Wear shoes with conductive soles and periodically touch a grounded metal object to discharge static.
• Step 4 – Inspect for arcing: If sparks appear inside the head or body rather than between the vacuum and you, stop using the vacuum and inspect for electrical shorts or damaged wiring.