Neato
Imbalanced Brushroll or Motor Fan
Vacuum vibrates excessively or feels unstable in the hand during use
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Debris concentrated on one side of brushroll, Bent brushroll shaft, Damaged motor impeller, Loose mounting screws
How to Fix / Troubleshooting
Safety: Power off and disconnect from charger before inspection.
- Step 1 – Check brushroll: Remove the brush head and brushroll. Clean thoroughly and inspect for warping or bent shafts. Replace if not straight.
- Step 2 – Inspect head housing: Ensure the brushroll bearings are seated correctly and that the brush sits evenly in the housing.
- Step 3 – Check motor mounts: Open the main body and verify that the motor is firmly secured with all screws tight and rubber mounts intact.
- Step 4 – Test without brush head: Run the vacuum with only the main body. If vibration persists, the motor impeller may be damaged or unbalanced and the motor assembly should be replaced.
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Repair Difficulty
Medium
3/5
Required Part
Floor Brushroll
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