Unit vibrates and then shuts down with a motor error icon

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Damaged motor fan blades, Debris lodged in motor fan, Worn motor bearings, Internal rotor imbalance

Safety: Remove the battery and do not continue to run a vibrating motor, as it can fail catastrophically.

Check for external causes: Ensure the brushroll and nozzle are not the source of vibration by running the unit without the wand/nozzle attached.
If vibration persists in handheld mode: The main motor or its fan is likely damaged.
Do not attempt to open the sealed motor: Replacement of the complete motor assembly is the correct repair.
Contact service: Arrange for motor assembly replacement through a Nilfisk service center.

Professional Required 5/5

Main Brushless Motor Assembly

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