Vacuum will not charge on docking station, but charges on direct plug-in charger (if applicable)

Safety first: Unplug the docking station from the mains before inspection.

• Check power to dock: Confirm the wall outlet works and the dock's power adapter is firmly plugged in.
• Clean contacts: Wipe the dock contacts and the mating contacts on the vacuum or battery with a dry cloth.
• Check alignment: Ensure the dock is mounted at the correct height and angle so the vacuum or battery sits fully and engages the contacts.

If the vacuum still will not charge on the dock but charges directly, the docking station assembly likely needs replacement.