LED indicator shows fault when brush head is connected; vacuum runs normally without the powered floor head
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Remove the battery and disconnect the floor head from the wand and vacuum body.
- Check for jams: Remove the brush bar from the head (tool-free latch or screws depending on model). Clear all hair, string, and debris from the bar and end caps. Ensure the bar spins freely by hand.
- Inspect the brush head connector: Look at the electrical contacts on the head and wand. Clean gently with a dry cloth. Do not bend the pins.
- Test without power to head: If your model allows, run the vacuum with the head attached but brush motor switched off (suction only). If the error only appears when the brush motor is enabled, the brush motor or PCB is likely faulty.
If the error persists with a free-spinning brush bar and clean contacts, the brush head assembly or its internal PCB usually needs replacement.
Repair Difficulty
Required Part
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