E15
Panasonic
Nozzle Communication / Power Supply Error
Vacuum shows E15 and cannot detect or power the motorized floor nozzle
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Damaged electrical contacts between wand and nozzle, Broken wiring in wand, Faulty nozzle PCB, Shorted nozzle motor
How to Fix / Troubleshooting
Safety first: Remove the battery pack before inspecting electrical contacts.
- 1. Inspect wand and nozzle contacts: Look at the metal pins or pads where the wand connects to the nozzle. Clean gently with a dry cloth. Ensure there is no bent or recessed pin.
- 2. Test nozzle directly (if possible): Some models allow connecting the nozzle directly to the main body without the wand. Try this to rule out a broken wand harness.
- 3. Check for physical damage: Examine the wand for kinks or crush marks that could indicate internal wire damage.
- 4. Try a different nozzle (if available): If another compatible Panasonic nozzle works, the original nozzle assembly is faulty and should be replaced.
- 5. If no nozzle works: The main body output to the nozzle (PCB or connector) may be defective and requires professional repair.
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Repair Difficulty
Medium
3/5
Required Part
Motorized Floor Nozzle Assembly
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