Cordless vacuum stops shortly after starting, battery icon full but unit shuts down with E2

Safety first: Switch OFF the vacuum and remove it from the charger. If the motor area smells burnt, stop using the unit until inspected.

• Step 1 – Clear all blockages: Remove the dust container, filters, and floor nozzle. Check the air path from nozzle to cyclone for clogs (hair, fabric, debris). Remove any obstruction.
• Step 2 – Inspect brush and nozzle: Detach the motorized floor head. Remove hair and threads from the brush roll and side channels. Ensure the brush roll spins freely by hand.
• Step 3 – Test without nozzle: Run the vacuum with the nozzle removed. If it runs normally, the nozzle or brush motor is overloading the system. Service or replace the motorized floor nozzle.
• Step 4 – Check for damaged wiring: Visually inspect the wiring harness from the battery compartment to the motor and PCB for pinched, melted, or broken wires.
• Step 5 – Persistent E2: If the vacuum still shuts down quickly with E2 even with all accessories removed, the main suction motor or current-sense circuit on the main PCB may be defective. These parts usually require professional replacement.