E12
Princess
Dust Bin / Cup Presence Sensor Fault
Vacuum displays E12 and emits a continuous beep when the dust bin is attached; unit will not start.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Misaligned dust bin, Broken bin latch, Faulty bin presence microswitch, Damaged magnet or reed sensor used to detect bin
How to Fix / Troubleshooting
Safety first: Remove the battery before adjusting the dust bin or opening the housing.
- Step 1 – Remove and reinstall the bin: Detach the dust container completely and inspect the rim and latch for cracks or deformed plastic. Reattach firmly until you hear a click.
- Step 2 – Clean sensor area: Look for a small switch or magnet area near the bin mounting point. Wipe away dust that may prevent proper contact or detection.
- Step 3 – Check latch operation: Ensure the latch moves freely and fully engages. If the latch is broken, replace the dust bin assembly.
- Step 4 – Inspect sensor (advanced): Open the housing near the bin mount and locate the bin presence switch or reed sensor. Check wiring and solder joints. Test the switch with a multimeter while manually actuating it.
- Step 5 – Replace faulty components: Replace the bin presence switch, reed sensor, or entire front housing module if damaged. Use genuine Princess parts to ensure correct alignment.
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Repair Difficulty
Medium
3/5
Required Part
Dust Bin Assembly
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