Progress Brush Drive Failure Without Detection

Brush roll does not spin, but suction is normal and no error code is displayed

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Broken brush drive belt or gear, Disconnected brush motor wiring, Worn brush motor, Mechanical jam not detected by electronics

Safety: Remove the battery and detach the floor nozzle.

Check for jams: Remove the brush roll and clear all debris. Ensure it spins freely.
Inspect drive system: Look for a broken belt or stripped gears at the drive end. Replace the belt or nozzle if damaged.
Check wiring: Open the nozzle housing and verify that the brush motor wires are securely connected to the internal PCB.
Replace nozzle: If the motor does not run even with power applied (tested by a technician), replace the entire motorized floor nozzle.

Medium 3/5

Motorized Floor Nozzle

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