Vacuum runs for only a very short time (1–3 minutes) before shutting off, even after a full charge

Safety: Use only genuine Progress batteries and chargers.

• Verify full charge: Charge the battery until the charger indicates full. Leave it on the charger for an additional 30–60 minutes to ensure cell balancing.
• Test on low power: Run the vacuum on the lowest power setting and time the runtime. If it is still very short, the battery capacity is likely degraded.
• Check charger performance: If possible, test the battery on another Progress charger to rule out a weak charger.
• Replace the battery: Purchase a new genuine Progress battery pack. Old packs with significantly reduced runtime are not repairable.