Cordless vacuum leaves debris on carpet; brush spins but pickup is poor.

Safety first: Turn OFF and remove the battery before inspecting the brush head.

• Inspect bristles: Remove the brush roll and examine the bristles. If they are very short, flattened, or missing in sections, the roll should be replaced.
• Clean suction channel: Look behind the brush roll into the suction opening. Remove any packed lint or hair.
• Check head type: Ensure you are using the motorized carpet head, not a soft roller or hard‑floor head, on carpets.
• Replace brush roll: Install a new genuine Rowenta brush roll designed for your model to restore agitation.