Russell Hobbs
Unbalanced Brushroll / Damaged Floorhead
Vacuum is very noisy and vibrates strongly when the brushroll is running
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Bent brushroll shaft, Missing brush bristles causing imbalance, Debris lodged in one side of brushroll, Cracked floorhead housing
How to Fix / Troubleshooting
Safety first: Turn off the vacuum, remove the battery, and avoid further use until checked.
Balance check:
- Remove the brushroll and clean it thoroughly.
- Inspect for missing sections of bristles or a visibly bent shaft.
- Roll the brushroll on a flat surface; if it wobbles, it is bent and should be replaced.
- Check the floorhead housing for cracks or broken mounting points that could cause vibration.
- Install a new brushroll if needed and test. If vibration persists, replace the entire motorised floorhead.
Warning: Excessive vibration can damage internal wiring and connectors over time.
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Repair Difficulty
Medium
3/5
Required Part
Motorised Floorhead Brushroll Assembly
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