Vacuum shuts off after a few seconds with no error code and then restarts after a short wait

Safety first: Turn off the vacuum and remove the battery.

Battery checks:

• Fully charge the battery on the original Russell Hobbs charger until the indicator shows complete charge.
• Clean the battery contacts and the mating contacts on the vacuum with a dry cloth.
• Test the vacuum on LOW or MEDIUM power. If it runs normally on low but cuts out quickly on MAX, the battery is likely worn.
• If available, test with a second compatible battery. If the problem disappears, replace the original battery pack.
• If the issue persists with multiple batteries, the main motor may be drawing excessive current and should be inspected by a technician.

Warning: Do not continue to cycle a failing battery; it can overheat and pose a safety risk.