Russell Hobbs
Charging Failure
Vacuum will not charge; charging indicator does not light when placed on dock
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Defective charging dock or adapter, Dirty or bent charging contacts, Failed battery pack, Faulty charge port in vacuum body
How to Fix / Troubleshooting
Safety first: Unplug the charger from the mains before cleaning contacts.
Steps:
- Inspect the charging contacts on the dock and vacuum/battery for dust, debris, or corrosion. Clean gently with a dry cloth.
- Ensure the vacuum is correctly seated on the dock or that the plug is fully inserted into the battery.
- Plug the charger into a known-good outlet. Check for any indicator lights on the charger.
- If possible, test the charger with another compatible Russell Hobbs cordless vacuum or battery.
- If the charger works with another device, the battery or vacuum charge port is likely faulty. Replace the battery first; if charging still fails, the internal charge port or PCB may need professional repair.
Warning: Never use third-party chargers not approved by Russell Hobbs; incorrect voltage can damage the battery and electronics.
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Repair Difficulty
Medium
3/5
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