E11
Ryobi Battery Voltage Sag / Under-Voltage Protection

LED indicator shows a battery with an exclamation mark; vacuum stops under load even with a charged battery.

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Possible Causes

Aged Ryobi ONE+ battery with high internal resistance, Using low-capacity battery on high-power vacuum, Poor contact between battery and vacuum terminals, Faulty battery sensing circuit on control board

How to Fix / Troubleshooting

Safety first: Remove the battery before cleaning contacts.

  • Use a higher-capacity pack: Try a newer, higher Ah Ryobi ONE+ battery (e.g., 4.0Ah or 5.0Ah) to reduce voltage sag under load.
  • Clean contacts: Wipe battery and tool terminals with a dry cloth. Lightly polish with a pencil eraser if oxidized, then wipe clean.
  • Check battery on other tools: Use the same battery in another Ryobi ONE+ tool under load. If it also cuts out, replace the battery.
  • Inspect terminal tension: Ensure the battery locks firmly into the vacuum. If it feels loose, the terminal springs inside the vacuum may be worn.

If good batteries still trigger under-voltage warnings only on this vacuum, the internal sensing circuit or control board may be defective and should be replaced.

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Repair Difficulty

Easy 2/5

Required Part

Ryobi ONE+ 18V Battery Pack
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