E12
Ryobi General Service Required / Internal Fault

LED indicator shows a wrench or service icon; vacuum operates but with reduced performance or intermittent behavior.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Degraded motor brushes (on brushed motors), Failing control PCB components, Intermittent wiring harness connection, Sensor calibration error

How to Fix / Troubleshooting

Safety first: Remove the battery before any inspection.

  • Perform full maintenance: Empty the bin, clean all filters, and clear any blockages in the air path.
  • Inspect for damage: Check the housing for cracks, signs of impact, or melted plastic near the motor vents.
  • Check for intermittent operation: With the battery installed, gently flex the handle and body while running (do not open the housing). If the motor cuts in and out, there may be a loose internal connection.
  • Reset (if applicable): Remove the battery for 5 minutes, then reinstall to reset the electronics.

If the service icon remains and performance issues continue after maintenance, internal components such as the motor or control board likely need professional diagnosis and replacement.

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Repair Difficulty

Hard 4/5

Required Part

Control PCB / Main Board
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