Vacuum vibrates excessively in the hand or at the floor head during use.

Safety first: Remove the battery before working on the brush or nozzle.

• Clean brush roll: Remove the brush and clean off all debris, especially clumps of hair or string that can unbalance it.
• Check brush straightness: Roll the brush on a flat surface. If it wobbles, it may be warped and should be replaced.
• Secure connections: Ensure the wand and nozzle click firmly into place with no play.
• Test without nozzle: Run the handheld unit alone. If vibration persists, the motor fan may be damaged.

Severe vibration from the motor area indicates fan or bearing damage and requires motor replacement.