Cordless vacuum stops and displays E3, often when using the motorised floorhead.

Safety first: Remove the battery pack and disconnect the motorised floorhead from the wand before working on it.

Free the brushroll:

• Access the brushroll: Turn the floorhead upside down. Release the brushroll cover (usually via clips or screws) and lift out the brush bar.
• Remove tangles: Use scissors to cut away hair, threads, and fibres from the bristles and end caps. Rotate the brushroll by hand to ensure it spins freely.
• Check end bearings: Inspect both ends of the brushroll for melted plastic, excessive play, or stiffness. If the brushroll does not spin smoothly, the bearings are worn and the brushroll should be replaced.
• Inspect drive components: If your Salter floorhead uses a belt or gear drive, check for snapped belts, stripped gears, or debris in the gear housing. Replace damaged parts.

Electrical checks:

• Inspect the wiring from the floorhead connector to the brushroll motor for damage or loose plugs.
• If the brushroll still does not turn and E3 appears immediately, the brushroll motor itself may be burnt out and the entire motorised floorhead or motor module will need replacement.