C15
Samsung Main PCB Power Regulation Error

Vacuum shows C15 and the display backlight may flicker; unit may shut off randomly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty DC-DC converter on main PCB, Loose internal power connector, Intermittent short on PCB, Moisture or contamination on PCB

How to Fix / Troubleshooting

Safety first: Remove the battery and do not continue using the vacuum if you smell burning or see smoke.

  • Visual inspection: Check the main body vents for signs of overheating or burning smell.
  • Power reset: Remove the battery for several minutes, then reinstall and test.
  • Avoid moisture: Ensure the vacuum has not been used to pick up liquids or in very humid environments. Allow to dry thoroughly if moisture is suspected.
  • If C15 persists or symptoms worsen: The main PCB likely needs replacement. This repair involves high-current circuits and should be performed by a qualified technician.
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Repair Difficulty

Professional Required 5/5

Required Part

Main PCB
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