Vacuum shows C16 and the display may not update correctly; unit may freeze.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Loose display ribbon cable, Faulty display module, Firmware corruption, Main PCB microcontroller fault

Safety first: Remove the battery before any disassembly.

Soft reset: Remove the battery for 1–2 minutes, then reinstall and power on.
Check for impact damage: If the vacuum was dropped, the display connector or PCB may have been damaged.
Firmware update (if supported): Some models can be updated via service tools only; contact Samsung support for options.
If C16 remains: The display module or main PCB must be replaced. This is a board-level repair best handled by a service center.

Professional Required 5/5

Display Module

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