Samsung Thermal Shutdown or Intermittent Power Loss

Vacuum turns off by itself during use without any error code.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Overheating motor, Clogged filters, Loose battery connection, Failing battery with voltage sag

How to Fix / Troubleshooting

Safety first: If the unit feels hot, allow it to cool before further use.

  • Clean filters and bin: Empty the dustbin and clean all filters thoroughly as per the manual.
  • Check for clogs: Inspect wand, floor head, and inlets for blockages.
  • Reseat battery: Ensure the battery is fully latched and not wobbling in the handle.
  • Test runtime: After cooling and cleaning, test the vacuum on low power. If it still shuts off quickly, try a different battery if possible.
  • If problem persists with a good battery and clean airflow: The motor or PCB thermal sensor may be faulty; contact a service center.
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Repair Difficulty

Medium 3/5

Required Part

Suction Motor Assembly
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