Vacuum does not respond to app commands, but cleans normally with buttons

Safety: Wireless troubleshooting does not involve high voltage, but avoid opening the unit.

• 1. Update app: Ensure the SilverCrest app is updated to the latest version.
• 2. Re-pair device: Remove the vacuum from the app, then follow the pairing procedure again.
• 3. Check settings: On the vacuum, ensure remote/app control is enabled in the settings menu (if available).

If app control still fails but the vacuum works manually, the Bluetooth module or firmware may be faulty.