SilverCrest
Complete Power Failure
Vacuum will not start at all; no lights, no sound, even with charger connected
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Dead battery pack, Faulty charger, Blown fuse on main PCB, Failed main control PCB
How to Fix / Troubleshooting
Safety: Unplug the charger from mains before inspection.
- 1. Check outlet and charger: Test the wall outlet with another device. Verify the charger LED turns on when plugged in without the battery.
- 2. Test battery on charger: Insert the battery into the charger. If no LEDs light up on charger or battery, the charger or battery may be faulty.
- 3. Try another charger/battery: If available, test with a known-good SilverCrest charger or battery to isolate the fault.
- 4. Inspect battery contacts: Ensure contacts are clean and not recessed.
If the vacuum remains completely dead with a known-good battery, the internal electronics (fuse, PCB) are likely damaged and require professional repair.
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Repair Difficulty
Hard
4/5
Required Part
Charger or Main Control PCB
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