Display shows E6 and the vacuum will not run; sometimes accompanied by no response from buttons.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Remove the battery and disconnect the charger. Do not use the vacuum if there are signs of liquid damage.
- 1. Soft reset: With the battery removed, press and hold the power button for 15–20 seconds to discharge residual power. Reinstall the battery and try again.
- 2. Inspect for moisture: Check the main body, especially around the display and buttons, for signs of liquid spills or condensation. If wet, do not power on. Let the unit dry in a warm, ventilated area for 24–48 hours.
- 3. Check external connections: Ensure the battery is fully seated and that any removable handle or wand with electrical contacts is properly attached.
- 4. Firmware update (if supported): Some TCL cordless vacuums can be updated via a TCL app or service tool. Follow TCL's instructions to update firmware if available.
When to seek service: If E6 remains after reset and drying, the main control PCB or display/control board is likely defective. Replacement requires opening the main body and handling high‑current circuits; this should be done by an authorized technician.
Repair Difficulty
Required Part
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