Vacuum cannot be mounted securely on the TCL wall dock or falls off easily.

Safety first: Remove the vacuum from the dock before adjusting the bracket. Use appropriate wall anchors for your wall type.

• 1. Check installation: Ensure the dock is mounted level and firmly to the wall with the correct screws and anchors.
• 2. Inspect latch and hook: Look for cracks or wear on the dock latch and the hook on the vacuum body.
• 3. Reinstall dock: If the dock is loose, remove and reinstall it using stronger anchors or in a more solid wall area.

Repair: Replace the TCL wall dock or the vacuum's mounting hook section if they are damaged.