Vacuum loses suction only when the wand is attached; suction at the main body is strong.

Safety first: Turn off the vacuum and remove the battery.

• Inspect wand exterior: Look for cracks, dents, or bends along the wand.
• Check internal blockage: Detach the wand and look through it. Use a flexible rod to gently push out any obstructions.
• Inspect seals: Check the rubber seals at both ends of the wand. Replace if torn or flattened.
• Replace damaged wand: If the wand is cracked or deformed, replace it with a genuine Tineco wand.