E7
Vax Battery Cell Imbalance / Deep Discharge Protection

Cordless Vax vacuum shows “E7” or a flashing battery icon and shuts down immediately when the trigger is pulled, even after charging.

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Possible Causes

Battery pack stored fully discharged for a long period, Internal cell imbalance in Vax lithium-ion pack, Battery pack reached end of life (cycle wear), Faulty BMS (battery management system) inside the pack

How to Fix / Troubleshooting

Safety first: Do not attempt to open the battery pack. Lithium-ion cells can be dangerous if mishandled.

  • 1. Attempt a recovery charge:
    • Place the battery on the original Vax charger.
    • Leave it connected for several hours even if the LED flashes initially.
    • Some packs will slowly rebalance and recover if not too deeply discharged.
  • 2. Test runtime: After charging, refit the battery and run the vacuum on low power. If it still shuts off immediately with E7, the pack is likely defective.
  • 3. Try another battery (if available): Fit a known-good compatible Vax battery. If the vacuum works normally, the original battery is at fault.

If E7 persists with the same battery, replace the battery pack. Do not use third-party chargers or attempt DIY cell replacement, as this can cause fire or injury.

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Repair Difficulty

Easy 2/5

Required Part

Vax Lithium-Ion Battery Pack
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