Vax
Vax Cordless Vacuums Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Cordless Vax vacuum will not power on, red fault indicator flashes in a repeating single-blink pattern or “E1” appears on the display (on models with a screen).
Battery Pack Communication Fault
E2
Cordless Vax vacuum cuts out shortly after starting, shows “E2” or a double-blink red fault pattern, often when using high power or carpet boost.
Overcurrent / Motor Overload Protection
E3
Cordless Vax vacuum runs but the motorised floorhead brush bar does not spin, and “E3” or a triple-blink red brush icon appears.
Brush Bar Motor Overload / Stall
E4
Cordless Vax vacuum stops and displays “E4” or a battery icon with a fault symbol; unit may not accept charge or stops charging prematurely.
Battery Overtemperature / Overvoltage Protection
E5
Cordless Vax vacuum shows “E5” or a general fault icon and will not start; sometimes accompanied by no motor sound at all.
Main Control PCB Fault
E6
Cordless Vax vacuum displays “E6” or a filter icon with a fault symbol and suction is very weak.
Filter Blockage / Airflow Restriction Detected
E7
Cordless Vax vacuum shows “E7” or a flashing battery icon and shuts down immediately when the trigger is pulled, even after charging.
Battery Cell Imbalance / Deep Discharge Protection
E8
Cordless Vax vacuum displays “E8” or a motor icon with a fault symbol; motor may pulse or fail to reach full speed.
Motor Speed Sensor / Tachometer Fault
E9
Cordless Vax vacuum shows “E9” or a generic error and will not charge; charger LED may flash rapidly or not light at all.
Charging Circuit / Dock Fault
F1
Cordless Vax vacuum shows code “F1” and suction is reduced; filter icon may also be illuminated.
Pre-Motor Filter Maintenance Reminder
F2
Cordless Vax vacuum displays “F2” and may emit a musty smell; exhaust airflow feels restricted.
Post-Motor / HEPA Filter Blocked
F3
Cordless Vax vacuum shows “F3” and the brush bar stops intermittently, especially on thick carpets.
Brush Bar Overload / Height Sensor Fault
F4
Cordless Vax vacuum shows “F4” and will not start; may occur after a drop or impact.
Internal Sensor / Orientation Fault
F5
Cordless Vax vacuum displays “F5” and the LED headlight on the floorhead flickers or does not work.
Floorhead Power / LED Circuit Fault
Symptom
Cordless Vax vacuum bin door will not close or keeps popping open during use.
Dirt Bin Latch / Hinge Failure
Symptom
Cordless Vax vacuum cuts out intermittently when the wand is moved or twisted.
Intermittent Electrical Connection in Wand or Floorhead
Symptom
Cordless Vax vacuum does not stand securely in its wall mount or charging dock, and may not charge reliably.
Docking / Mount Alignment Issue
Symptom
Cordless Vax vacuum emits a burning smell or hot plastic odour during or after use.
Overheating / Electrical Overload
Symptom
Cordless Vax vacuum has very weak suction, but the motor sounds normal and the brush bar may still spin.
Airflow Restriction / Loss of Suction
Symptom
Cordless Vax vacuum leaves dust and debris on the floor even though the brush bar is spinning.
Poor Pickup / Floorhead Performance Issue
Symptom
Cordless Vax vacuum makes a loud high-pitched whine or screeching noise during use.
Motor Bearing Wear / Air Leak Whistle
Symptom
Cordless Vax vacuum makes a rattling or grinding noise from the floorhead when the brush bar is engaged.
Brush Bar / Floorhead Mechanical Damage
Symptom
Cordless Vax vacuum produces an unpleasant musty or dusty smell during operation.
Odour Contamination in Filters and Bin
Symptom
Cordless Vax vacuum runs for only a few minutes (or seconds) and then stops, with no specific error code shown.
Short Runtime / Battery Capacity Loss
Symptom
Cordless Vax vacuum spits out dust or debris from the exhaust or around the bin area.
Dust Leakage / Seal Failure
Symptom
Cordless Vax vacuum trigger is stuck, loose, or does not spring back, preventing normal operation.
Trigger / Power Switch Mechanical Failure
Symptom
Cordless Vax vacuum vibrates excessively in the hand during use.
Imbalanced Motor / Debris in Fan or Brush
Symptom
Cordless Vax vacuum will not turn on at all; no lights, no sound, even with the battery fitted.
No Power / Dead Unit
Symptom
Cordless Vax vacuum’s attachments (crevice tool, mini motorised tool) have poor suction compared to the main floorhead.
Tool / Accessory Airflow Restriction
Symptom
Cordless Vax vacuum’s battery indicator LEDs behave erratically (e.g., jumping from full to empty) without consistent runtime.
Battery Fuel Gauge Calibration Issue
Symptom
Cordless Vax vacuum’s battery or charger becomes excessively hot to the touch during charging.
Abnormal Charging Temperature
Symptom
Cordless Vax vacuum’s battery will not latch securely and falls out during use.
Battery Latch / Housing Damage
Symptom
Cordless Vax vacuum’s brush bar spins even when the trigger is released, or will not turn off when expected.
Brush Motor Control Stuck On
Symptom
Cordless Vax vacuum’s LED headlights on the floorhead do not illuminate, but the brush bar still spins.
Floorhead LED Failure
Symptom
Cordless Vax vacuum’s mini motorised pet tool stops or stalls easily when pressed against upholstery.
Mini Motorised Tool Overload / Jam
Symptom
Cordless Vax vacuum’s motor pulses up and down in speed repeatedly without user input.
Airflow Regulation / Electronic Control Instability
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Cordless Vax vacuum will not power on, red fault indicator flashes in a repeating single-blink pattern or “E1” appears on the display (on models with a screen).
|
Battery Pack Communication Fault | View Details |
| E2 |
Cordless Vax vacuum cuts out shortly after starting, shows “E2” or a double-blink red fault pattern, often when using high power or carpet boost.
|
Overcurrent / Motor Overload Protection | View Details |
| E3 |
Cordless Vax vacuum runs but the motorised floorhead brush bar does not spin, and “E3” or a triple-blink red brush icon appears.
|
Brush Bar Motor Overload / Stall | View Details |
| E4 |
Cordless Vax vacuum stops and displays “E4” or a battery icon with a fault symbol; unit may not accept charge or stops charging prematurely.
|
Battery Overtemperature / Overvoltage Protection | View Details |
| E5 |
Cordless Vax vacuum shows “E5” or a general fault icon and will not start; sometimes accompanied by no motor sound at all.
|
Main Control PCB Fault | View Details |
| E6 |
Cordless Vax vacuum displays “E6” or a filter icon with a fault symbol and suction is very weak.
|
Filter Blockage / Airflow Restriction Detected | View Details |
| E7 |
Cordless Vax vacuum shows “E7” or a flashing battery icon and shuts down immediately when the trigger is pulled, even after charging.
|
Battery Cell Imbalance / Deep Discharge Protection | View Details |
| E8 |
Cordless Vax vacuum displays “E8” or a motor icon with a fault symbol; motor may pulse or fail to reach full speed.
|
Motor Speed Sensor / Tachometer Fault | View Details |
| E9 |
Cordless Vax vacuum shows “E9” or a generic error and will not charge; charger LED may flash rapidly or not light at all.
|
Charging Circuit / Dock Fault | View Details |
| F1 |
Cordless Vax vacuum shows code “F1” and suction is reduced; filter icon may also be illuminated.
|
Pre-Motor Filter Maintenance Reminder | View Details |
| F2 |
Cordless Vax vacuum displays “F2” and may emit a musty smell; exhaust airflow feels restricted.
|
Post-Motor / HEPA Filter Blocked | View Details |
| F3 |
Cordless Vax vacuum shows “F3” and the brush bar stops intermittently, especially on thick carpets.
|
Brush Bar Overload / Height Sensor Fault | View Details |
| F4 |
Cordless Vax vacuum shows “F4” and will not start; may occur after a drop or impact.
|
Internal Sensor / Orientation Fault | View Details |
| F5 |
Cordless Vax vacuum displays “F5” and the LED headlight on the floorhead flickers or does not work.
|
Floorhead Power / LED Circuit Fault | View Details |
| – |
Cordless Vax vacuum bin door will not close or keeps popping open during use.
|
Dirt Bin Latch / Hinge Failure | View Details |
| – |
Cordless Vax vacuum cuts out intermittently when the wand is moved or twisted.
|
Intermittent Electrical Connection in Wand or Floorhead | View Details |
| – |
Cordless Vax vacuum does not stand securely in its wall mount or charging dock, and may not charge reliably.
|
Docking / Mount Alignment Issue | View Details |
| – |
Cordless Vax vacuum emits a burning smell or hot plastic odour during or after use.
|
Overheating / Electrical Overload | View Details |
| – |
Cordless Vax vacuum has very weak suction, but the motor sounds normal and the brush bar may still spin.
|
Airflow Restriction / Loss of Suction | View Details |
| – |
Cordless Vax vacuum leaves dust and debris on the floor even though the brush bar is spinning.
|
Poor Pickup / Floorhead Performance Issue | View Details |
| – |
Cordless Vax vacuum makes a loud high-pitched whine or screeching noise during use.
|
Motor Bearing Wear / Air Leak Whistle | View Details |
| – |
Cordless Vax vacuum makes a rattling or grinding noise from the floorhead when the brush bar is engaged.
|
Brush Bar / Floorhead Mechanical Damage | View Details |
| – |
Cordless Vax vacuum produces an unpleasant musty or dusty smell during operation.
|
Odour Contamination in Filters and Bin | View Details |
| – |
Cordless Vax vacuum runs for only a few minutes (or seconds) and then stops, with no specific error code shown.
|
Short Runtime / Battery Capacity Loss | View Details |
| – |
Cordless Vax vacuum spits out dust or debris from the exhaust or around the bin area.
|
Dust Leakage / Seal Failure | View Details |
| – |
Cordless Vax vacuum trigger is stuck, loose, or does not spring back, preventing normal operation.
|
Trigger / Power Switch Mechanical Failure | View Details |
| – |
Cordless Vax vacuum vibrates excessively in the hand during use.
|
Imbalanced Motor / Debris in Fan or Brush | View Details |
| – |
Cordless Vax vacuum will not turn on at all; no lights, no sound, even with the battery fitted.
|
No Power / Dead Unit | View Details |
| – |
Cordless Vax vacuum’s attachments (crevice tool, mini motorised tool) have poor suction compared to the main floorhead.
|
Tool / Accessory Airflow Restriction | View Details |
| – |
Cordless Vax vacuum’s battery indicator LEDs behave erratically (e.g., jumping from full to empty) without consistent runtime.
|
Battery Fuel Gauge Calibration Issue | View Details |
| – |
Cordless Vax vacuum’s battery or charger becomes excessively hot to the touch during charging.
|
Abnormal Charging Temperature | View Details |
| – |
Cordless Vax vacuum’s battery will not latch securely and falls out during use.
|
Battery Latch / Housing Damage | View Details |
| – |
Cordless Vax vacuum’s brush bar spins even when the trigger is released, or will not turn off when expected.
|
Brush Motor Control Stuck On | View Details |
| – |
Cordless Vax vacuum’s LED headlights on the floorhead do not illuminate, but the brush bar still spins.
|
Floorhead LED Failure | View Details |
| – |
Cordless Vax vacuum’s mini motorised pet tool stops or stalls easily when pressed against upholstery.
|
Mini Motorised Tool Overload / Jam | View Details |
| – |
Cordless Vax vacuum’s motor pulses up and down in speed repeatedly without user input.
|
Airflow Regulation / Electronic Control Instability | View Details |
No matching codes found
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