Vax Docking / Mount Alignment Issue

Cordless Vax vacuum does not stand securely in its wall mount or charging dock, and may not charge reliably.

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Possible Causes

Wall mount installed out of level, Damaged dock hooks or guides, Worn locating lugs on vacuum body, Bent charging contacts in dock

How to Fix / Troubleshooting

Safety first: Remove the vacuum and battery from the dock before adjusting the mount.

  • 1. Check wall mount alignment: Use a spirit level to ensure the dock is mounted straight. Reposition if necessary.
  • 2. Inspect hooks and guides: Look for cracks or wear on the dock and vacuum locating points.
  • 3. Check charging contacts: Ensure the contacts are straight and clean. Gently realign bent contacts with a non-metallic tool if possible.

Replace the wall mount or dock if it is damaged and cannot securely hold or charge the vacuum.

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Repair Difficulty

Easy 2/5

Required Part

Wall Mount / Charging Dock
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