Cordless Vax vacuum shows “E9” or a generic error and will not charge; charger LED may flash rapidly or not light at all.

Safety first: Unplug the charger from the mains before inspecting it. Do not use a damaged charger.

• 1. Check mains outlet: Plug another device into the same socket to confirm it has power.
• 2. Inspect the charger:
  • Look for frayed cables, cracked housing, or burn marks.
  • If the charger is damaged, stop using it immediately and replace with an original Vax charger.
• 3. Clean charging contacts: On removable batteries, clean the metal contacts on both the battery and charger with a dry cloth.
• 4. Try a different charger or battery (if available): This helps identify whether the fault lies with the charger, battery, or vacuum body.
• 5. Check the docking station wiring (if wall-mounted): Ensure the dock is firmly mounted and the power cable is not pinched or damaged.

If E9 persists with a known-good charger and mains supply, the internal charging circuit or battery may be faulty and should be inspected by a technician.