F5
Xiaomi Wi-Fi / Bluetooth Communication Fault (Smart Models Only)

Display shows F5, vacuum cannot connect to Xiaomi Home app or loses connection frequently

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty Wi-Fi/BLE module on PCB, Antenna cable damage, Firmware corruption, Router incompatibility or weak signal

How to Fix / Troubleshooting

Safety first: This is a low-voltage communication issue; no special electrical hazard, but do not open the unit while connected to power.

  • Check network: Ensure your router is powered and broadcasting 2.4 GHz Wi-Fi (many Xiaomi devices do not support 5 GHz for pairing).
  • Reset network settings: Follow the user manual to reset the vacuum's network (often by holding a specific button combination until a tone or indicator appears).
  • Move closer to router: Bring the vacuum within a few meters of the router during pairing to ensure strong signal.
  • Update app and firmware: Use the latest Xiaomi Home app. If the vacuum briefly connects, check for firmware updates and apply them.
  • If F5 persists: The internal Wi-Fi/BLE module or antenna may be faulty. This does not affect core cleaning functions, but restoring connectivity requires replacement of the main control PCB.
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Repair Difficulty

Hard 4/5

Required Part

Main Control PCB
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