Vacuum cannot stand properly on wall mount or frequently falls off charging dock

Safety first: Ensure the wall mount is securely fixed to a solid surface. Use appropriate anchors for the wall type.

• Check installation height: Verify that the wall mount is installed at the height specified in the Xiaomi manual so the vacuum can seat fully.
• Inspect hooks and slots: Look for wear or deformation on the dock hooks and the mating slots on the vacuum. Replace the dock if hooks are worn.
• Level the mount: Use a spirit level to ensure the dock is not tilted, which can cause the vacuum to slip off.
• Use original dock: Ensure the dock is the correct Xiaomi model for your vacuum; different series may not fit securely.